20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company’s leader detailed “differentiating domain expertise” around data and technology, which fuel long-term profit growth for the insurer. Travelers Chief Executive Officer Alan Schnitzer told investment analysts that more than 20,000 Travelers professionals already “use AI […]
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