Sunday, October 5, 2025

Why Submission Triage Is the Hidden Bottleneck in Your Underwriting Workflow


This submit is a part of a collection sponsored by Skilled Insured.

Your underwriters need to quote-fast. However as a substitute, they’re sifting by messy emails, chasing lacking information, and attempting to scrub up dealer submissions simply to get began.

That bottleneck? It’s referred to as submission triage.

At Selectsys, we assist companies, MGAs, and wholesalers streamline quoting by managing this triage layer with skilled workers and automation.

The Downside with Triage At the moment

Most groups battle as a result of:

  • Submissions arrive unstructured (PDFs, scans, Excel, and so forth.)
  • E-mail inboxes aren’t monitored 24/7
  • Key fields are lacking or misfiled
  • Duplicate or junk submissions waste time
  • No standardized entry or scoring course of exists

Outcome? Good dangers get delayed. Groups waste hours. Velocity-to-quote drops.

What Selectsys Handles

  • Submission inbox monitoring
  • Threat doc classification
  • Lacking subject flagging (e.g. loss runs, apps)
  • Inner job project by LOB or underwriter
  • Information push into AMS or rater
  • Dealer scorecard tagging (DQ fee, precedence)

We function inside your AMS (like AMS360, Utilized Epic, or Skilled Insured) or submission portal.

Check Case: “We Couldn’t Quote Quick Sufficient” → Quoting in 4 Hours

  • Consumer: Nationwide MGA, Property + WC traces
  • Downside: 100+ every day submissions, 30% delay as a consequence of incomplete or misrouted docs
  • Motion:
    • Selectsys group tagged, cleaned, and routed every submission
    • Added danger labels and precedence scores
    • Created clear handoff to underwriters
  • Outcome:
    • Quoting turnaround lower by 45%
    • No extra missed rush dangers
    • 2 full-time workers reassigned to different tasks

Why It Issues

Triaging isn’t simply e mail sorting. It impacts:

  • Quoting Velocity – Quick quotes shut extra offers
  • Producer Satisfaction – Brokers discover delays
  • Compliance – Misrouted or undocumented submissions trigger audit gaps
  • Ops Effectivity – Senior workers shouldn’t be cleansing attachments

FAQs

Can you’re employed with dealer inboxes immediately?
Sure. We monitor devoted submission inboxes and classify new dangers as they arrive.

What about duplicate or spam submissions?
We flag duplicates and junk. You solely get clear, actionable submissions.

How do you log triaged dangers?
We doc entries inside AMS360, Utilized Epic, or a shared tracker per your SOPs.

Do you help a number of LOBs?
Sure. We help Industrial Auto, GL, WC, Property, Cyber, and Private Traces.

Can we begin small?
Completely. We advocate a 1-week Begin a Pilot to show worth.

Additionally Discover

Submission triage could be hidden-but it impacts all the pieces. Get it proper with Selectsys, and your quoting engine strikes sooner, cleaner, and with much less effort out of your group.

Subjects
Underwriting

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